The story has become the essential feature of the Instagram app. Ephemeral and fast, in photo or video format, stories allow you to see the daily life of your subscriptions and share yours in real time. However, sometimes the application experiences problems that prevent you from fully using this function. Our goal today in this article will be to resolve Instagram story problems on Moto E6 Plus . To begin with, we'll take a look at the different concerns you may face with Instagram Stories. We will then see the solutions to solve Instagram story problems on your Moto E6 Plus.

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What are the Instagram story issues on Moto E6 Plus?

In this first part, we will distinguish the different Instagram story concerns that can disturb you.

Instagram story problem not loading on my Moto E6 Plus

Can't view Instagram stories on your Moto E6 Plus? This is one of the most common concerns that we encounter on this kind of smartphone. In fact, when you open your application, you realize that your following Instagram stories are not loading. In the space at the top of the application, provided for displaying the stories, they no longer appear at all, or instead of the story thumbnails you only see white circles. And assuming you click on it, the stories don't show. This Instagram story loading problem on Moto E6 Plus may be the result of an application bug or a problem directly related to your Android. Whatever happens, it can quickly be resolved as we will see in the second part of this page.

Problem posting my Instagram story on Moto E6 Plus

The second common problem that you can fall victim to is failure to import your Instagram story on your Moto E6 Plus . You just took a photo or made a video that you are rather proud of, the application reports that the story is being published, it starts to download but never publishes. Once again, this problem can come from an Instagram bug but also from your Moto E6 Plus. If this happens to you on a regular basis, we suggest that you save your story before publishing it to avoid losing it permanently.

You cannot create an Instagram story on your Moto E6 Plus

If you want to use the story function for the first time on your Moto E6 Plus, the application may indicate that you cannot post an Instagram story. This problem comes directly from your Android device. The solution to this problem is very easy to implement, it is only necessary to allow the app to access your photo gallery and camera . For this purpose, check in the settings of your Moto E6 Plus, that you have authorized access to these features on Instagram:

  • Go to the “Settings” of your Moto E6 Plus
  • Click on the "Applications" menu
  • Select the Instagram app, then click on it
  • Click on the "Authorization" submenu
  • Allow Instagram to use the “camera” “micro” “storage” and “locate” functions.

What solutions to solve Instagram story problems on your Moto E6 Plus?

Check the status of Instagram servers

Before you start, make sure that the bug does not come from Instagram servers . They sometimes experience network problems or are just under maintenance. Here is a website allowing you to know at the moment T if the social network is experiencing problems. If so, you will have to wait for Instagram to fix its dysfunctions.

Check the internet connection of your Moto E6 Plus

This seems to make sense, but usually a problem uploading or publishing your Instagram Stories on Moto E6 Plus comes from bad internet connection . Make sure your mobile network is working well. Indeed, a reduced speed internet network (3G, EDGE, GPRS etc.) does not allow Instagram to load your stories. If necessary, switch your Android smartphone to airplane mode, then reactivate mobile data.

Restart the Instagram application of your Moto E6 Plus

One of the most effective tips for dealing with bugs in an Android application is to relaunch it. To do this, close your Instagram application from the task manager and then restart it. If ever the bug comes from the application, you will usually be able to post again and see the Instagram stories.

Set the time zones

It could happen that your Instagram Story issue on Moto E6 Plus was caused by a bug in the time zone setting of the application. To prevent this bug, reset the automatic time zones of your Moto E6 Plus smartphone in the settings:

  • Go to "Settings"
  • Click on the "Global management" submenu
  • Then "Date and time"
  • Activate the "Automatic date and time" function

Uninstall / reinstall your Instagram app

Reinstalling an app can help remove bugs and malfunctions created while using it. This will also allow you to download the most recent, optimized version which should therefore not contain any bug.

To uninstall the app:

  • Go to the Settings of your Moto E6 Plus
  • Select and open the Instagram app
  • Click the Uninstall option

To reinstall the application:

  • Go to Google Play Store
  • Download the Instagram app

Take a look for the updates on your Moto E6 Plus

The Instagram story issue may be related to the version of the app installed on your Moto E6 Plus. Do not hesitate to put your up to date Instagram app . To do this, go to the Google Play Store application on your mobile phone and make sure you are in the " My games and apps That your Instagram app does not need an update.

Clear cache and wipe Instagram data

Last solution, in the event that you encounter Instagram story problems on your Moto E6 Plus, it may be from the application cache . The cache keeps the data collected by the application each time it is used: it is its short-term memory. However, as it is used, the application cache is full. This has the consequences of causing bugs and a malfunction of the latter. It must therefore be emptied regularly. For it:

  • Go to the " Parameters  »Of your Moto E6 Plus
  • Select the menu » Applications  »
  • Click on the Instagram app
  • Go to the option "Storage"
  • Click on " Clear Cache  »

If this procedure doesn't work and you still have Instagram story issues, you can delete data of the application. While clearing the cache does not delete the application's main data such as password and username, deleting the data results in the loss of all settings and data. It's like downloading the app for the first time.

If you ever want a lot of tutorials to become a Moto E6 Plus master, we invite you to consult the other tutorials in the category: Moto E6 Plus.