Our mobile phones are now capable of performing a good number of tasks, we are able to send emails, retrieve files, work… However, fortunately, he is still able to perform his primary function, to telephone! Unfortunately, some smartphone users have encountered some very original problems, their Huawei Nova 6 SE hangs up alone, in this situation, what to do? We have precisely written this tutorial to help you correct this problem. First we will teach you the reason why he makes phone calls for no reason, and, in a second, explain the solutions available to you to correct this problem

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Why does my Huawei Nova 6 SE hang up for no reason?

Having your Huawei Nova 6 SE hanging up for no reason while you are in a conversation is particularly annoying. Besides stopping your discussion, it can also waste a lot of your time. When you call a friend, it is not too embarrassing to call them back and resume the discussion where you were, but when it comes to a professional and important call it is much more complex and problematic to go back to the switchboard and wait before having your interlocutor on the phone again. To finish the last particularly annoying point of a Huawei Nova 6 SE cutting communication for no reason is when you are on the phone with customer service, you have already waited several tens of minutes to have someone on the phone, and while you are explaining your concern the call is chopped off…

My Huawei Nova 6 SE hangs up for no reason because of a touch problem

First and foremost reason that causes your calls to stop is a problem sensor proximity and therefore touch . In fact, it sometimes happens if your proximity sensor is faulty that your Huawei Nova 6 SE does not know that your mobile phone is stuck to your face, which will have the consequence of lighting up and unlocking your screen ... It suddenly becomes simple that because of a contact with your face you can hang up your call without wanting it.

My Huawei Nova 6 SE hangs up on its own due to a software problem

Rather usual explanation, it happens quite often that a Huawei Nova 6 SE hangs up on its own due to a software bug. It is quite difficult to precisely identify the exact cause of the problem, however update problems, or third-party applications can cause this type of problem.

The communication of my Huawei Nova 6 SE is cut off because of my contact

Finally, it is less frequent, and above all it will only happen to you with an interlocutor, nevertheless it happens, mainly with the after-sales service, that after a certain years the communication cuts without reason. They will have difficulty accepting that the problem originates from their service, however, it is indeed a bug in their server that will cause these communication stability problems.

Solutions to stop your Huawei Nova 6 SE hanging up

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Finally, we will now show you the solutions we have found to allow you to resolve your concerns about Huawei Nova 6 SE hanging up on its own.

Restart your Huawei Nova 6 SE to stop nuisance hang-ups from your mobile phone

It may seem simple, however it is nowadays very rare that we restart our Huawei Nova 6 SE or turn it off, the vast majority of people never turn it off, suddenly, the mobile phone can accumulate the bugs. It is therefore healthy to sometimes restart it to free up the RAM and correct some bugs. It is recommended that you start with this solution before going into less obvious processes.

Check the status of the proximity sensor of your Huawei Nova 6 SE

As we explained to you above, it is possible that your problems arise because of your faulty proximity sensor. To check that it is not the cause, you will check, when you are in communication that the screen of the mobile phone goes off when it approaches your face (or any object for the test) . Having this part repaired is not very expensive in itself, maximum € 20, only the labor to open your Huawei Nova 6 SE can quickly go up, contact a specialized store for a precise estimate.

Reset your Huawei Nova 6 SE to prevent your smartphone from interrupting your communications for no reason

A more radical technique than restarting, however also more effective, you can reset your Huawei Nova 6 SE to prevent your mobile phone from hanging up on its own. This will result in resetting it to factory settings, implying that you will only have the original applications and your memory will be erased. As a precaution, we advise you to save all your essential data by connecting your Huawei Nova 6 SE to a computer. Now just follow the procedure below to reset it:

  • Check that your mobile phone has at least 80% battery, otherwise plug it into the mains
  • Go to the “Settings” of your Huawei Nova 6 SE
  • Then in " Advanced "or  » Reset options  »Depending on the Android version of your mobile phone
  • Press on " Clear all data  " or " Reset mobile phone  And confirm the procedure, you may be asked for your screen unlock code
  • Restart your Huawei Nova 6 SE and restore your data

Get in touch with the After-Sales Service to repair your Huawei Nova 6 SE

Assuming that despite all attempts views before, you always be a victim of your problem Huawei Nova SE 6 that hangs alone, the last solution is to get in touch with the service of the brand. In fact, you are probably facing a complex software issue. On the assumption that you are under warranty the whole procedure will be taken care of by the manufacturer, otherwise it will probably cost you around € 100.

In case you want a lot of tutorials to become the absolute master of the Huawei Nova 6 SE, we invite you to consult the other tutorials in the category: Huawei Nova 6 SE.