Our mobile phones are now able to perform a good number of tasks, we are able to send emails, retrieve files, work… However, fortunately, it is still able to perform its primary function, to telephone! Unfortunately, some mobile phone users have encountered some very original concerns, their Samsung Galaxy S20 FE hangs up on its own, in this situation, what to do? We have written this guide to help you correct this problem. To start, we will explain to you the reason why he is making calls for no reason, and, in a second, we will show you the solutions available to you to solve this problem.
Why does my Samsung Galaxy S20 FE hang up for no reason?
Having your Samsung Galaxy S20 FE hanging up for no reason while you're in a conversation is particularly annoying. Besides cutting off your discussion, it can also waste a lot of your time. When you call a friend, it's not too awkward to get back in touch with them and resume the discussion where you left off, but when it comes to a professional and important call it's much more complex and problematic to go back to the switchboard and wait before having your interlocutor on the phone again. Finally the last particularly unpleasant point of a Samsung Galaxy S20 FE that cuts communication for no reason is when you are on the phone with customer service, you have already waited several tens of minutes to have someone on the phone, and while you are explaining your concern the call is chopped off…
My Samsung Galaxy S20 FE hangs up for no reason because of a touch problem
First and foremost reason that causes your calls to stop is a problem sensor proximity and therefore touch . Indeed, it is possible if it happens that your proximity sensor is faulty that your Samsung Galaxy S20 FE does not know that your mobile phone is stuck to your face, which will have the consequence of lighting up and unlocking your screen. simple blow that because of a contact with your face you can hang up your call without wanting it.
My Samsung Galaxy S20 FE hangs up on its own due to a software problem
A fairly common explanation, it happens quite regularly that a Samsung Galaxy S20 FE hangs up on its own due to a software bug. It is rather complicated to identify precisely the exact cause of the problem, however problems with updates, or third-party applications can cause this type of problem.
The communication of my Samsung Galaxy S20 FE is cut because of my interlocutor
Finally, it is less frequent, and above all it will only happen to you with one interlocutor, however it happens, mainly with the after-sales service, that after a certain time the communication cuts without reason. They will find it hard to accept that the problem comes from home, however, it is a bug in their server that will cause these communication stability concerns.
Solutions to stop your Samsung Galaxy S20 FE from hanging up
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Finally, we will now show you the solutions that we have found to allow you to solve your concern of Samsung Galaxy S20 FE hanging up on its own.
Restart your Samsung Galaxy S20 FE to stop untimely hang-ups of your mobile phone
It may seem simple, however it is nowadays very rare that we restart our Samsung Galaxy S20 FE or turn it off, most people never turn it off, so the mobile phone can accumulate bugs. It is therefore healthy to restart it from time to time to free up RAM and fix some bugs. We recommend that you start with this technique before embarking on less obvious processes.
Check the status of the proximity sensor of your Samsung Galaxy S20 FE
As we told you above, it is possible that your problems arise due to your deficient proximity sensor. To check that it is not the cause, you will check, when you are in communication that the screen of the mobile phone goes off when it approaches your face (or any object to take the test) . Having this part repaired is not very expensive in itself, maximum € 20, only the labor to open your Samsung Galaxy S20 FE can quickly go up, contact a specialized store for a precise estimate.
Factory reset your Samsung Galaxy S20 FE to prevent your phone from cutting off your communications for no reason
A more radical solution than restarting however also more efficient, you can reset your Samsung Galaxy S20 FE to prevent your mobile phone from hanging up on its own. This will reset it to factory settings, implying that you will only have the original applications and your memory will be erased. As a precaution, take the time to back up all your essential data by connecting your Samsung Galaxy S20 FE to a computer. Now just follow the procedure below to reset it:
- Make sure your mobile phone has at least 80% battery, otherwise plug it into the mains
- Go to the “Settings” of your Samsung Galaxy S20 FE
- Then in " Advanced "or » Reset options »Depending on the Android version of your mobile phone
- Press on " Clear all data " or " Reset mobile phone »And confirm the process, you may be asked for your screen unlock code
- Restart your Samsung Galaxy S20 FE and restore your data
Contact the after-sales service to repair your Samsung Galaxy S20 FE
In the event that, despite all the attempts seen above, you are still the victim of your Samsung Galaxy S20 FE problem that hangs up by itself, the last technique will be to contact the brand's after-sales service. Indeed, you are surely facing a complex software problem. In the event that you are under warranty, the entire process will be taken care of by the manufacturer, otherwise it will surely cost you around 100 €.
If you want a lot of tutorials to become a master of the Samsung Galaxy S20 FE, we invite you to browse the other tutorials in the category: Samsung Galaxy S20FE.