In the event that you have just changed your mobile phone, changed your SIM card or updated the software, you may experience problems receiving messages. Know that you are not the only one in this case and that this concern regularly affects smartphone users. There are several reasons that can cause this type of problem and we will try to help you find a solution. your problem receiving MMS on Samsung Galaxy A21S.

To do this, to begin with, we will in turn find out why you do not receive an MMS on your Samsung Galaxy A21S. Then, as a second step, take turns looking at the solutions available to you to solve the problem you are the victim of.

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What are the reasons for having a problem receiving MMS on my Samsung Galaxy A21S?

We will start this article by showing you the different problems receiving MMS on your Samsung Galaxy A21S. As we explained to you just before, it is not unusual to have problems receiving messages on your Samsung Galaxy A21S. MMS, unlike SMS, are multimedia messages, they need an internet network to be transferred from one phone to another, so it is easier to have problems sending or reception of this type of message only with conventional SMS.

I am having problems receiving MMS due to the internet

The first and most common explanation of problem receiving MMS on Samsung Galaxy A21S is related to the internet. As we explained to you above, without an internet connection it is impossible to transfer this kind of content over the classic mobile network. From time to time, MMS messages are not sent or received on a Samsung Galaxy A21S simply because of a bad internet connection. It also sometimes happens that the phone does not pick up the internet because the mobile data is turned off because you are in a foreign country.

I am not receiving some MMS on my Samsung Galaxy A21S due to an APN setting

The second cause of problems receiving MMS on a Samsung Galaxy A21S is less common but can still happen to you. This is usually a problem that affects people who change telephone operators or SIM cards. Indeed, the MMS are first of all sent to a message center managed by the operator which quickly ensures that the recipient's mobile is indeed compatible with the MMS and which then transfers the content to the recipient. This being the case, it is sometimes possible that when changing the SIM card or operator that the APN is not correctly configured. The APN is the Access Point Name, it is actually the gateway between your Samsung Galaxy A21S and the telephone operator's internet network.

Problem receiving MMS on Samsung Galaxy A21S because the content is too heavy

Finally, the last cause of a problem with not receiving MMS on Samsung Galaxy A21S is that the content sent by your correspondent is too heavy. Indeed, we are more and more used to sharing heavy content such as videos or photos in high quality. However, the maximum size of the weight of an MMS is capped at I 600 , and some operators limit the size to 300 KB.

Solutions to problems receiving MMS on Samsung Galaxy A21S

We now go to the different solutions to solve your problems receiving MMS on Samsung Galaxy A21S. There are different ones, we have sorted them for you in order, so we suggest that you try the first solution proposed each time before trying another one.

Restart your Samsung Galaxy A21S to correct your worries about receiving messages

It may sound silly but a lot of the bugs are fixed by simply restarting the mobile phone. In the event that you want to solve your problems receiving MMS on Samsung Galaxy A21S, we recommend that you start restarting your mobile phone and do a test (ask one of your relatives to send you an MMS). It is even possible that it unblocks all blocked messages.

You can also try to switch to airplane mode and return to normal mode to see if that makes a change and unlocks the pending MMS on your Samsung Galaxy A21S.

Contact your operator to change your APN settings

As we explained above, it sometimes happens that you have problems with the APN settings on your Samsung Galaxy A21S and that you suddenly have problems receiving MMS. However, in general, when you experience APN problems, the internet does not work normally. You should therefore also feel a concern at this level. Whatever happens, you can contact your telephone operator because in the hypothesis that you do not receive MMS and that you receive the internet correctly, it is probably linked to a network problem and not to a mobile phone.

Factory reset your Samsung Galaxy A21S to solve your problems receiving MMS

Penultimate solution In the event that you are still the victim of a problem receiving MMS on your Samsung Galaxy A21S despite the various attempts seen previously, you can try to reset your phone. This manipulation is quite simple and will reset your phone to factory settings. The only problem with doing this is that you will lose all the data saved on your Samsung Galaxy A21S. So remember to save your photos, videos, and other essential data on a computer or a USB key so as not to lose anything important. Apply the manipulation below to do it:

  • Launch the application » Settings  From your phone.
  • Click on the menu » Policy "," Global management  " or " Reset  »Depending on the Android version installed on your Samsung Galaxy A21S.
  • Then go to the sub menu » Reset settings  And confirm the manipulation.

Alternatives to MMS on Samsung Galaxy A21S

If you cannot share all the content you want with MMS on your Samsung Galaxy A21S, we suggest you use other much more convenient exchange platforms. Indeed, as we explained to you above, the size of MMS is really limited and corresponds less and less to the content that users want to send. We suggest that you instead use alternative messaging such as WhatsApp or Facebook Messenger. These applications will compress your content anyway. In the event that you want to be sure that the quality of the content is not compromised, use Transferwise.

If you want as many tutorials as possible to become the king of the Samsung Galaxy A21S, we invite you to browse the other tutorials in the category: Samsung Galaxy A21S.