In case each time you call someone they tell you they don't hear you well. Or if he hears crackling sounds during your conversation. It all sounds like symptoms of a malfunction with the microphone of the Samsung Galaxy J3. So let's try to help you solve these mic issues. We will first see what to do to identify the problem with the microphone of the Samsung Galaxy J3. We will then see the process to resolve this micro concern.
Identify the different microphone problems on Samsung Galaxy J3
To better orient you in the solutions we offer, you will first need to identify the type of problem that the microphone of your Samsung Galaxy J3 encounters.
If your microphone does not work at all
If ever the microphone of the Samsung Galaxy J3 does not retransmit sound and that your interlocutors do not hear you at all, it is a sign that the microphone does not work at all. To be really certain that it does not come from the mobile network, it is possible to try to record something with the tool dictaphone of your Samsung Galaxy J3. If it never works, we recommend that you follow steps 3/4/5 and 6.
If your microphone malfunctions
If your microphone is ever jammed or it starts to sizzle, it is also possible to make a recording test with the microphone tool of the Samsung Galaxy J3 to be sure that it is not the network which is at the origin of these malfunctions.
How to fix micro issues on Samsung Galaxy J3
1- Examine the condition of the microphone of your Samsung Galaxy J3
It's the first thing to do. Indeed, if dirt settles on the microphone of the Samsung Galaxy J3, this can cause malfunctions. In order to clean your microphone, you can use a very fine object or try to send air over it. The microphone of the Samsung Galaxy J3 is located on the bottom edge of the phone.
2- Turn off and on your Samsung Galaxy J3
It's a very simple technique, but it works in quite a few cases and doesn't cost much time. Indeed, we recommend that you simply restart your Samsung Galaxy J3 and then re-test the microphone.
3- Check if no device conflicts with the microphone
It sometimes happens that certain peripherals conflict with the microphone of the Samsung Galaxy J3. This can for example be the case when you connect a speaker or a headset via bluetooth. It can also be a plugged Jack or a USB cable. So you have to try to disconnect everything and disconnect everything and see.
4- Check if an application conflicts with the microphone of the Samsung Galaxy J3
It can also happen that an application causes problems on the microphone of the Samsung Galaxy J3. If the problem appeared immediately after you installed an application, it is possible that the latter is the cause of the problem. To be certain that the problem does not come from an application, it is possible to try to start the Samsung Galaxy J3 in Safe Mode and try.
5- Clear the cache of the Samsung Galaxy J3
The cache can sometimes affect the phone. We therefore recommend that you clear the cache of the Samsung Galaxy J3 and re-test the microphone.
6- Restore the phone to factory settings
If none of the previous solutions work, you have no option to reset your Samsung Galaxy J3. Effectively, this action will reset the phone to factory settings and can therefore solve the problem. If you do, remember to back up your data before!
In case you want a max of tutorials to become a master of the Samsung Galaxy J3, we invite you to consult the other tutorials in the category: Samsung Galaxy J3.