If, like most Android users, you have chosen to no longer use the original messaging application of your Honor 6X and only use WhatsApp, you have made the right decision. In practice, in addition to being particularly intuitive, the application offers the possibility of making phone calls, transferring multimedia content, ensuring the confidentiality of your exchanges ... That said, unlike conventional SMS, when you receive messages or calls the app sends you notifications. Alas, it can happen that you were not receiving WhatsApp notifications on your Honor 6X , in this article we are going to help you solve this problem, so that you do not miss any important message or call.
The different WhatsApp notifications problems on Honor 6X
We therefore begin our article by presenting you the various notification problems that you may encounter on your Honor 6X. In general, there are two different reasons for this concern, either a bad setting of your phone, or a software bug that prevents WhatsApp from showing you message or call notifications on your Honor 6X. This bug manifests itself in several ways, check them out below:
- WhatsApp message notifications are not showing on my Honor 6X : This is the most common case, when you receive a message, you do not see any alert, your phone does not vibrate and when you drop the upper notification bar downwards you do not see any notifications or alerts there either. .
- My phone does not ring when i receive a WhatsApp call on my Honor 6X : This problem is frequently only related to a problem activating or configuring notifications either on the application or directly in the settings of your device.
- I don't necessarily receive WhatsApp notifications on my Honor 6X : If you have the feeling that the bug only occurs at times, you probably have a setting that occasionally restricts notifications from appearing on your Honor 6X, such as an authorization for notifications not granted when you are in saver mode. battery.
How to fix a WhatsApp notifications problem on an Honor 6X?
After going through the various notification issues that you may encounter, we will now move on to the practical part of this guide and the one that probably interests you the most, How to fix a WhatsApp notifications problem on an Honor 6X? You will be presented with several procedures in turn, we suggest that you try them in order, they are classified from the most common / easy to perform, to the most complex.
1. Make sure you are connected to the internet on your Honor 6X
First step, although it may seem logical, as WhatsApp works via data connections and not via the mobile network, you must be connected to the internet to be able to send / receive / call via WhatsApp. Logically, you will not see a notification appear on your Honor 6X in the event that you are not connected to the internet, so make sure this is the case.
2. Restart your Honor 6X
This manipulation is also quite easy to implement but often corrects most of the bugs on Android. Performing a good restart of an Honor 6X is always a good option, and even if that doesn't solve your notification problem, your phone will thank you as it will certainly perform better after this operation.
3. Make sure WhatsApp notifications are enabled on your Honor 6X
Of course, to send notifications, an application requires rights. Even if there is no reason that you have changed this setting, it is still good to check whether it may have changed as a result of an update or a mishandling:
- See you in the » Settings »Of your Honor 6X
- Then in the tab " Applications »
- Find and select the WhatsApp application
- Make sure that on the line » Notifications ", The setting is of course the option" Enabled »
You can also, in the settings of the application itself, ensure that the notifications say " Pop Up » are also authorized. For that, you will have to follow the few indications below:
- Open the WhatsApp application on your Honor 6X
- Click on the three small vertical dots at the top right of your screen
- Open menu » Settings »
- Click on the tab " Notifications »
- Check the option " Always display Pop-Up »
4. Make sure that WhatsApp is authorized to run in the background
Second important setting that you must make sure that it is correctly configured to be sure to receive notifications of WhatsApp messages and calls on your Honor 6X, this is the authorization to run the application in the background . In practice, if WhatsApp is closed, it will not be able to communicate information to you and you will automatically have notification problems. So follow the few instructions below to make sure everything is set up correctly:
- Go to the " Settings »Of your Honor 6X
- Click on the menu » Applications »
- Select the application from the list Whatsapp
- Now click on » Mobile data " or " Data connection »Depending on your version of Android
- See if the option " Allow use of background data »Be activated
5. Disable the battery optimizer for the app
This option prevents the applications from running in the background, even if the basic setting is authorized. It drastically limits the energy consumption of your mobile, however it is possible to ensure that WhatsApp is not impacted by this mode:
- See you in the » Settings »Of your Honor 6X
- Click on the menu » Battery »
- Then on " Application energy management »
- Finally click on » Applications not put to sleep »
- And now make sure that WhatsApp is in the list, conversely, click on » Add apps And select WhatsApp.
6. Update the WhatsApp application to resolve your notification issue on Honor 6X
Some app updates have bugs that will only show up after users download and use them, so developers don't have the ability to notice them up front. You may have downloaded a version of the application that has bugs on the notification part, so go to » Google Play Store ", Then in" My apps and games And make sure the app doesn't need to be updated.
7. Clear the cache of the WhatsApp application
Last step, you can clear the cache of the WhatsApp application to solve the notification problems on your Honor 6X. This is in fact all the data recorded by the app, after a certain time too much data can disturb the normal functioning of WhatsApp, it is therefore important to empty it periodically:
- Go to the " Settings »Of your Honor 6X
- Click on the menu » Applications »
- Select the WhatsApp application
- Click on " Clear Cache »
In case you want a lot of tutorials to become a master of the Honor 6X, we invite you to explore the other tutorials in the category: Honor 6X.